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Get help with FlowPay cryptocurrency payments

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Frequently Asked Questions

How do I connect my Flow wallet?

Click the "Connect Wallet" button on the homepage and select your preferred Flow wallet (Blocto, Ledger, etc.). Follow the prompts to authorize the connection.

What cryptocurrencies does FlowPay support?

FlowPay currently supports FLOW (native token) and USDC.e (bridged USDC) on the Flow blockchain. We're working on adding more tokens in the future.

How do I create a payment link?

After connecting your wallet, go to the Dashboard and click "Create Payment Link". Fill in the product details, amount, and token type. Your payment link will be generated instantly.

Are there any fees?

FlowPay charges minimal platform fees plus blockchain network fees. All fees are clearly displayed before transaction confirmation. No hidden fees.

Is FlowPay secure?

Yes, FlowPay is built on the Flow blockchain with enterprise-grade security. We never store your private keys, and all transactions are secured by blockchain cryptography.

What if a transaction fails?

Failed transactions are automatically detected and funds are returned to your wallet. Contact support if you experience any issues with transaction processing.

How do I track my payments?

All payments are tracked in your Dashboard with real-time status updates. You can also view transaction details on Flowscan using the transaction hash.

Can I use FlowPay for international payments?

Yes, FlowPay supports global payments through the Flow blockchain. Cryptocurrency transactions are borderless and can be sent anywhere in the world.

Contact Support

Email Support

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support@useflopay.xyz

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Documentation

Getting Started

Learn the basics of FlowPay and how to create your first payment link.

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API Documentation

Integrate FlowPay into your application with our comprehensive API.

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Security Guide

Best practices for securing your FlowPay account and transactions.

Security Tips

Troubleshooting

Common issues and their solutions for FlowPay users.

Troubleshooting Guide